|
| Frequently Asked Questions |
 |
|
 |
-
Q: Does TG2G deliver tobacco or alcohol?
A: Due to current laws we do not deliver tobacco
or alcohol.
-
Q: Do you accept coupons?
A: No, not at this time.
-
Q: How do I cancel an order?
A: If you need to cancel an order, simply contact
Customer Service 6 hours prior to scheduled
delivery time. There is no charge for
canceling an order 6 hours prior to
scheduled delivery time.
-
Q: Do you accept tips?
A: Tipping is completely optional, but always
appreciated.
-
Q: How do I return or exchange an item?
A: We provide 100% Customer Guarantee on every item TG2G delivers to you.
If you are not satisfied with your purchase, simply email or call our customer
service department for a replacement or refund.
-
Q: Do you offer any discounts for the disabled?
A: We offer a 10% discount for disabled persons.
-
Q: When do I pay for my groceries and delivery fee?
A: At time of delivery.
-
Q: Which way of ordering is the most effective if I need same day delivery?
A: For same day delivery please contact us by telephone.
-
Q: Who are your shopping and delivery employees?
A: All of our employees completed a background check and drug screening
prior to employment with TG2G.
-
Q: Do you have or offer any discounts for referrals?
A: Yes, for each referral that completes an order we offer a 25% discount off of the delivery fee on your next order.
-
Q: Can I order by FAX?
A: Yes, you can FAX us an order using this form (PDF) to (919)321-0742
|
|
|
|
|
|
